REFUND & RETURN POLICY
At beuWHITE, your satisfaction is our foremost priority. We are committed to the quality of our products and are dedicated to addressing any concerns should you not be satisfied with your purchase. We firmly believe that, together with our customers, we can ensure that every purchase becomes a positive and delightful experience. We take meticulous care to inspect our shipments before they leave our warehouse. However, if you receive a faulty item, please follow the instructions below.
Returns Not Accepted
All sales are final, and we do not accept returns or offer refunds unless the goods are defective, not fit for their intended purpose, inaccurate, or if there is a missing item in your order, within 14 days of receiving your goods.
Eligibility for Return
To be eligible for a return, the goods must be unopened, in the same condition as received, and in their original packaging. A valid receipt or proof of purchase is required. Contact us at [email protected] for further information.
If your return request is approved, you will receive a return shipping label and instructions on how and where to return the items. We do not accept returns without prior approval.
Damages and Issues
Returns are not allowed, and our sales are considered final. We only accept returns and refunds under specific circumstances, such as defective goods, items not fit for their intended purpose, inaccuracies, or missing items in your order. All return or refund requests must be made within 3 to 5 working days of receiving the goods/orders. Each request will be individually reviewed for approval. Please send your request to [email protected].
We do not accept returns for sale items or gift cards. All sales are final, and we do not offer returns or refunds unless the goods are found to be defective, not fit for their intended purpose, inaccurate, or if there is a missing item in your order.
We will notify you of the status of your return request. Refunds will be automatically credited to your original payment method. Please note that there may be a processing time for the refund amount, and it will be subject to the policies of your respective bank or credit card company.